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Disclaimer: This FAQ page is intended for informational purposes and may not cover all specific details. Please refer to our official documentation and terms of service for comprehensive information.
What is the one-time cost associated with Near Forever?
The one-time cost varies based on the plan you choose. Please refer to our pricing details for specific information.
Is the one-time cost refundable?
Yes, the one-time cost is refundable within one month of your request, unless the service session, like the in-person videography session, has been held.
What does the Monthly Maintenance cover?
The Monthly Maintenance fee covers payment monitoring, communication protocols, and secure delivery of your messages.
Is the Monthly Maintenance fee mandatory?
The Monthly Maintenance fee is essential for ensuring the continuous and reliable delivery of your messages.
Can I cancel the Monthly Maintenance?
You can cancel the Monthly Maintenance within one month of your request for a refund, subject to our terms and conditions.
How many videos can I create for my loved ones?
The number of videos varies depending on your chosen subscription plan. For example, the Cherished Moments plan allows videos for up to three different individuals.
What is the recommended duration for each video?
Each video should not exceed 15 minutes to ensure impactful and concise messaging.
How does the QR Code & Secure Access feature work?
The QR Code & Secure Access feature provides a secure method for your designated recipients to access your messages using a printable QR code and custom password.
Is the QR Code directly placed on my tombstone?
No, we provide the QR code to your loved ones, and they have the discretion to place it on your tombstone or another meaningful location.
Do you offer video editing services?
Yes, we offer video editing services, including a maximum of two revisions depending on your plan.
Is there a specific format for video uploads?
We recommend uploading videos in commonly used formats like MP4, MOV, or AVI for seamless processing.
How can I schedule videos for specific dates?
You can use the Set Date for Video Sending feature to schedule your video messages for delivery on specific future dates.
Can I schedule videos for unknown events like weddings or graduations?
Yes, you can designate a trusted individual to receive the video and share it on the appropriate occasion.
What is the Financial Summary Organizer?
The Financial Summary Organizer is a tool to organize and share essential financial information with your loved ones, complementing your notarized will.
Is the Financial Summary Organizer legally binding?
No, the Financial Summary Organizer is not a legal tool but serves as a practical resource for managing your financial affairs.
What does the Difficult Talks feature cover?
The Difficult Talks feature addresses challenging scenarios like declining health, medical conditions, and end-of-life decisions, allowing you to provide instructions and preferences for such situations.
Is there a verification process for the Difficult Talks feature?
Yes, there is a verification process to ensure confidentiality and authenticity when accessing your instructions.
What is the Memory Lane Video feature?
The Memory Lane Video feature allows you to create a digital tribute with fun memories from your life, which can be accessed via a QR code provided to your loved ones.
Can anyone access my Memory Lane Video?
Only individuals with the QR code and password can access your Memory Lane Video after undergoing a verification process.
How does the Life Story for Future Generations feature work?
The Life Story for Future Generations feature enables you to create a comprehensive video detailing your life journey, experiences, and wisdom for your descendants.
Is there a time limit for the Life Story video?
The Life Story video can span up to 30 minutes, providing ample time to capture significant milestones and memories.
What is included in the In-person Videography Session?
The In-person Videography Session includes collaboration with a videographer and director, script preparation, and professional support to create personalized video messages.
How long is the In-person Videography Session?
The In-person Videography Session is a one-time session scheduled for the same day when included in your selected plan.
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Heartfelt
Farewell
Cherished
Moments
Timeless
Treasures
Complete
Legacy
Eternal
Legacy
Heartfelt
Farewell
Cherished
Moments
Timeless
Treasures
Complete
Legacy
Eternal
Legacy
Heartfelt
Farewell
Cherished
Moments
Timeless
Treasures
Complete
Legacy
Eternal
Legacy
Heartfelt
Farewell
Cherished
Moments
Timeless
Treasures
Complete
Legacy
Eternal
Legacy
Heartfelt
Farewell
Cherished
Moments
Timeless
Treasures
Complete
Legacy
Eternal
Legacy
Heartfelt
Farewell
Cherished
Moments
Timeless
Treasures
Complete
Legacy
Eternal
Legacy
Heartfelt
Farewell
Cherished
Moments
Timeless
Treasures
Complete
Legacy
Eternal
Legacy
Heartfelt
Farewell
Cherished
Moments
Timeless
Treasures
Complete
Legacy
Eternal
Legacy
Heartfelt
Farewell
Cherished
Moments
Timeless
Treasures
Complete
Legacy
Eternal
Legacy
Heartfelt
Farewell
Cherished
Moments
Timeless
Treasures
Complete
Legacy
Eternal
Legacy
Heartfelt
Farewell
Cherished
Moments
Timeless
Treasures
Complete
Legacy
Eternal
Legacy
Heartfelt
Farewell
Cherished
Moments
Timeless
Treasures
Complete
Legacy
Eternal
Legacy
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